Orr's Aphorisms 7-15-2006

• Train, train, train the writing/development staff so they can do it right the first time, instead of having to revise it.
  
• Use templates with extensive autotext and macros to automate standards and, thus, do it right the first time.
  
• Planning and process aren't ends in themselves, but they are important, especially to teamwork.
  
• Involve users and clients in development to get ownership. You can sometimes mentor users into doing the writing and shorten a development process because of their superior knowledge of the job, product, and environment.
  

David Orr is an award-winning instructional designer with 23 years experience designing and developing technical training for Fortune 1000 companies. www.orrnet.biz